We start with your shipment data provided to us through our enterprise integration partners and/or our flexible integration methods. Next, we bring in location data, asset updates, and order information from your carrier and vendor network – giving you full transparency to the lifecycle of each of your shipments.
Then we apply our proprietary algorithms, business logic, and data derivatives and deliver the information to you in our world class user interface; giving you and your customers the ultimate Customer Experience.
The idea is simple: your data and your carrier/partner data is aggregated into the 10-4 analytical engine. This includes loads, products, SKUs, stop locations, reefer temperature, position events, order information, shipment update, etc. 10-4 takes this data and ingests it into the platform.
Once all sources of data have been aggregated, you are able to access clean, normalized data for upload into your TMS, ERP, or WMS. Our supply chain visibility platform allows you to have real-time visibility, take action, and make informed business decisions based on analytical data.
Bring your existing system, we’ll do the rest. Quick and simple integration methods via all modern and standard formats; including enterprise TMS plugins, 10-4’s public API, mobile and app-free phone tracking. Additionally, we support legacy systems through EDI, CSV via secured FTP/SFTP, and custom integrations.
Configurable ETA windows
You determine what shipments are late and are at risk.
Location management and geo-fence preferences.
Create unlimited custom filters for your internal/external users.
Be informed about exceptions before they become issues.
Brand the customer experience to your liking.
Define reefer temperature
Define the threshold for your climate sensitive shipments.
Get a bird’s-eye view of what you care about most.
We make it easy for you to set up custom preferences that define what you consider to be at risk or important. Customize individual location geo-fence settings for automated arrival times, departure times and detention alerts. Custom notifications alert you and your customers of exceptions before they become issues – and can be tailored specifically for your internal, external and third party users. Configurable ETA windows, white labeling, tailored views, custom dashboards, pre-defined reefer temperatures. Your rules, your settings.
Run your own instance from our data center and get physical separation of the data and control of configuration, management, & security.
Run software from your cloud provider for servers and data storage. Cloud hosting is also available.
Designed for smartphone and tablet mobile devices.
Carrier, asset, and vendor onboarding
We believe automation is a cornerstone value in delivering a best in class carrier onboarding process. Our tools, built from the ground up, enable us to quickly integrate with your carrier and vendor networks. In addition, we have extensive online documentation for our public API and a team of professional integration experts standing by. With absolutely no paperwork required, you are up and running in minutes.
Because your security is our priority, we are committed to best in class data and platform security – infrastructure via the Microsoft Azure cloud, dedicated tenants, auto-scaling, set your own security access levels, protected public sharing, private sharing segmented by business unit, security and privacy best practices – we have it all.
And we take the next step with industry-leading security frameworks to prevent unauthorized access with 24×7 monitoring and single sign-on.